Image Image Image Image Image Image Image Image Image

How does the new California privacy and ID scanning laws affect me?

With the amendment of Section 1798.90.01 of the civil code related to privacy and ID scanning, PatronScan has made some modifications to how our service operates in the State of California.

At PatronScan we believe that the privacy of patrons is of utmost importance to how we make everyday decisions. The trust of the 60+ million patrons who have chosen to allow their ID to be scanned by our product for the purposes of making a better and safer nightlife is trust that should never be broken.

We continue to work with law enforcement, government officials, business owners, and patrons in the various jurisdictions that we operate to be able to create a balance between security needs, and the privacy of each patron, and ultimately achieve the goal of creating a better and safer nightlife for everyone.

Effective January 1st, 2019 the following modifications to our policy in the State of California will be active:


Policy Prior to
Jan 1, 2019

Policy Effective
Jan 1, 2019

Retention of Scan Records

The time period that scan records are available before being permanently deleted, unless flagged for public safety concerns.

90 days

30 days

Ban Dispute Resolution Time

The time period that PatronScan will respond to investigation and disclosure requests.

30 days

10 days

Simple/Transparente Dispute Process

We have simplified the process for creating investigation and disclosure requests by minimizing the time it takes to create and send the form.

Print, Scan, and Email Form

Web Form

Categories for Bad Behavior

Limited categories for flagging a patron with bad behavior to the following:

  • Abuse/Fraud
  • Destruction of Property
  • Fake ID
  • Fighting
  • Physical Assault
  • Sexual Assault
  • Threatened Violence

Generic categories such as “Other” are no longer available to describe the rationale for flagging a patron.

Allowed generic categories to describe incidents

Specific categories to describe incidents

Limited Collection of Personal Data

Limits information collected from an ID to name, photo, date of birth, and ZIP code. All other information such as address, or drivers license number not permitted.